Shipping policy

We make every effort to ensure that your purchase arrives in perfect condition. Should you experience a problem with your order, please contact us at support@theretailbee.com and we will do our best to resolve any issue.

Shipping Types	Shipping Cost	Delivery Times
Standard	Free	9-14 Business Days
Express	$20 Flat Worldwide	5-7 Business Days

 

Retailbee is on a mission to build the world’s most beloved brand for everyone.

All orders will be ship via DHL, FedEx and USPS but delivery time may vary according to country custom laws.

Please note that orders that are placed on Friday through Sunday will be processed on Monday. Retailbee is not responsible for lost items once a package has been delivered.

Orders ship within 3-7 business days (not including weekends, holidays, or otherwise specified days of closure).

 We offer free shipping on online purchases Worldwide excluding remote countries.

 *Orders are processed Monday-Friday (excluding holidays) up to 3-7 business days.

 

WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?

If you have a multi-item order, each item may be shipped from a different international warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a backorder, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible!

WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?

All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back, or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.

WILL I BE CHARGED FOR CUSTOMS AND TAXES?

The prices displayed on our site are tax-free in USD, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties, and related customs fees may be charged once your order arrives at its final destination, which is determined by your local customs office. Payment of these charges and taxes is your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.